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Support

Help with Habit Tracker Grid

Write to us with questions, bug reports or requests, about the app or your subscription. We read every message.

support@kristmanntechnologies.de

We usually reply within 48 hours.

How the app works and what it costs

How it works

The whole flow: add a habit, tick off the day, watch the streak.

Features

What the app does: the grid, countable goals, reminders, backup.

Pricing

What is free, what Premium costs and how billing works.

Help articles

iCloud backup and restore

Habit Tracker Grid backs up your habits to your own iCloud. How to get them back, and why you restore first on a new iPhone.

JSON backup: export and import

How to export all your habits to a JSON file and import it again. Without Premium 2 are active afterwards, and the others come back with Premium.

When Premium ends: what stays

If your Premium subscription ends, every habit stays, history included. Here is what changes for themes, images, statistics and new habits.

Where do I see my streak?

Your streak shows on the grid, even without Premium. Current and best streak as numbers are in the Premium statistics. Milestones arrive as notifications.

Quick answers

Where is my data stored?
On your device and in your own iCloud. We never see your habits.

More in the article “iCloud backup and restore” →

How do I back up my habits?
With the full JSON backup in the app. You can export the file and import it again whenever you like, for instance when moving to a new iPhone. Without Premium the first 2 habits are active after the import, and the others stay saved and come back with Premium.

More in the article “JSON backup: export and import” →

I declined notifications. Do I lose anything?
Only the notifications themselves, that is reminders and streak milestones. Everything else works as usual.
How do I manage or cancel a subscription?
Billing is handled by Apple. You can manage and cancel the subscription at any time in your Apple Account settings (Settings → your name → Subscriptions). Deleting the app does not cancel a subscription.

More in the article “When Premium ends: what stays” →

Which devices does Habit Tracker Grid run on?
On iPhone with iOS 17 or later, from the App Store. There is no dedicated iPad version.

Provider & legal contact

Habit Tracker Grid is operated by Kristmann Technologies (sole proprietor: Claudius Kristmann).

Kristmann Technologies
Michael-Ludwig-Rohrer-Straße 1/1
76437 Rastatt, Germany

For product questions write to support@kristmanntechnologies.de. Full details are in the legal notice, the privacy policy and the terms of use.